PRIZEVWe’re here to help
Use the in-app Help Center for account, reward, privacy, or redemption assistance.
Before requesting help
Keep the survey title or reference, completion date, approximate time, and any confirmation details. Never send passwords, full tax identifiers, payment credentials, or private survey answers.
Reward questions
Some rewards remain pending until the survey provider confirms the applicable completion. A completion screen does not override the partner's verified transaction record.
Privacy and deletion requests
Players may request access to or deletion of their Prizevo account data from inside the app. See the public account deletion instructions.
Getting help
Email getprizevo@protonmail.com or open Profile in Prizevo and select Help Center. Include the survey reference, completion date, approximate time, and any provider reference number with your request.